Our goal is to ship every order within 2-3 business days. We will make every attempt to meet that goal, but YesWholesale is not liable for shipping delays due to unforeseen circumstances, weather or natural disaster, carrier demand or disputes, domestic/international customs or embargos, or seasonal shipping demand. Special or custom orders may require additional lead time.

Shipping Estimates

Shipping estimates are subject to change based on requested method, destination, product weight and dimensions, or other factors. Shipping estimates do not include Hazmat fees. Orders outside the contiguous United States may require alternate shipping methods. Please contact your Sales Account Manager for more details.

Expedited Shipping

Our process for all Expedited Shipments allows for orders placed prior to 12:00pm (Noon) PST. to be guaranteed to ship by the end of the following business day. Exceptions may include orders totaling over $7500 or orders with specific items associated. Please call your Sales Account Manager for further details.

Shipping Methods

All domestic orders are shipped Via FedEx, UPS Ground, all Canada orders are shipped FedEx Standard, and all other International orders are shipped FedEx Expedited unless otherwise requested. Local customers can arrange pick up at our Stockton warehouse. Customers are responsible for all freight, hazmat, insurance, handling charges, and import fees, taxes, duties, customs charges, etc. associated with international shipments.

Hazmat Shipping Information

All orders containing hazardous materials will incur an additional fee of $33.30 per box containing hazardous materials as charged by UPS and FedEx. YesWholesale will cover half of any hazmat fees on orders greater than $1000, reducing the fee to $16.65 per box containing hazardous materials. Please note that the hazardous materials fee is charged per box. For example: If an order is packed in three boxes, but only one box contains hazardous materials, only one hazardous materials fee will be charged. If an order is packed in three boxes, and two boxes contain hazardous materials, two hazardous materials fee will be charged. YesWholesale will always pack hazardous materials in the fewest number of boxes possible, based on the terms set by our carriers. YesWholesale will always pack Hazardous Materials in the fewest number of boxes allowable, based on the terms set by our carriers. YesWholesale will only ship Hazardous Materials within the 48 contiguous United States under the D.O.T. Code of Federal Regulations, as outlined in Title 49, Parts 100-185 on Transportation (49 C.F.R.). For more information on Shipping Hazardous Materials, please consult the 2017 UPS Rate and Service Guide (p.7) and the 2017 FedEx Service Guide (p.13).

Hazmat Returns

Due to Federal shipping regulations, including the U.S. Department of Transportation’s Hazardous Materials Regulations (HMR), it is illegal for you to return hazardous materials to YesWholesale, unless you are an authorized, licensed carrier. As part of our reasonable terms and conditions, you hereby agree to notify YesWholesale of any shortages, overcharges, damaged items, or any other issue relating to the proper functionality of your hazardous material items within 2 business days of receiving your shipment. YesWholesale will issue credit for all approve defects, including associated hazardous material charges, reported within this time frame. Any hazardous material discrepancies reported outside of the 2 business days will be approved or denied at the sole discretion of YesWholesale.

Refused Orders

All refused or unclaimed orders will result in a 10% restocking fee plus all freight charges. If the customer would like the order reshipped, all additional freight charges will be added. If the fault of YesWholesale, refused orders will be fully credited or reshipped at our expense.